Wednesday, May 6, 2020

Organizational Improvement Plan - 1722 Words

Organizational Improvement Plan Organizations need performance measures in order to reduce costs and increase efficiency in a laboratory. Performance measures are indicators that are used to gauge program performance. Performance measures can be either outcome or output measures. Outputs are the services an organization provides to other. In other words, a laboratory provides patients with testing and the results. An effective measurement system integrates initiatives, aligns organizational units and improves performance. Organizations need measures for three purposes, to drive strategies into action, to evaluate effectiveness of the actions, and to continuously improve processes. By understanding how measurements will be used,†¦show more content†¦The issue with quality reporting is that most of the metrics available focus on outcome and not necessarily process. While outcome is important it is the process that led to the successful outcome. The measurement of overall progress of a process can be determined by metric data. Financial status relating to cost savings and over expenditures can also be tracked using the data gathered from laboratory metrics. Although metrics is very time consuming, it would be the most effective way to monitor performance improvement in a laboratory. This method is the most thorough. The gathering and analysis of the data can be overwhelming, but the time is well worth it in order to save an organization money in the long run. Information Technology Applications Information technology has the potential to improve the quality, safety and efficiency of health care. Drivers of investment in information technology include the promise of quality and efficiency gains. Barriers include the cost and complexity of implementation which usually facilitates changes in work processes. Electronic Health Records Although current quality measurement programs are a major advance, their ability to improve care is constrained by the time lagged nature of current measurement systems. Rather than waiting for data to be processed and reported through periodic quality reports, laboratories should have the capability of continuously analyzing their own performances in order to makeShow MoreRelatedArroyo Fresco Community Health Center Applied For The Baldrige Program1037 Words   |  5 PagesCenter applied for the Baldrige Program which rates organizations in different sectors performance excellence. The program raises awareness about how an organization performance effects the United States and global economy. The program is an organizational assessment tool and criteria. It also recognizes national role models and award them with the Presidential Award for performance excellence. Their mission is â€Å"To improve the competitiveness and performance of United States organizations for theRead More Total Quality Management Theory1305 Words   |  6 PagesIntroduction Most organizational management theories descend either from Frederick Taylor’s scientific management theory or from Elton Mayo s human relations model. Total Quality Management (TQM) theory grew out of existing organizational management theories, in part, as a response to the problems in those theories. Edwards Deming and Joseph Juran are most responsible for the development of TQM. Deming and Juran began work on TQM in the 1930s and continued shaping the management model into theRead MoreThe Climate Of A School754 Words   |  4 Pagesschool leaders can assess their school’s culture and climate. He discusses methods of how leaders can develop their cultures and climate to contribute to school improvement. Little has been written concerning the role school culture and climate can contribute to school improvement. Lindahl states that large scale organizational improvement occurs in a human system which means in an atmosphere where we have beliefs and individual members with norms. The climate of a building is fiction in natureRead MoreTQM and a 90-Day Turnaround: Implementing Total Quality Essay1496 Words   |  6 Pagesâ€Å"While Total Quality Management has proven to be an effective process for improving organizational functioning, its value can only be assured through a comprehensive and well thought out implementation process† (Packard, 1995). Implementing TQM requires large scale change. Change can be difficult in a culture where patterns have been ingrained. However, the survival of the company is dependent upon the change. Change is not just focused on the customer but also on the entire culture of the organizationRead MoreNaval Ship Yard Detachment : Organizational Assessment Essay1631 Words   |  7 PagesYard Detachment C246 Organizational Assessment John S. Windley Thomas Edison State College / Enhancing Performance in Technology Organizations 09/11/16 Table of Contents P1 3-5 P2 6-7 Figure 1 3 Figure 2 3 Figure 3 4 Figure 4 5 Figure 5 5 Figure 6 6 Figure 7 7 1 Leadership 1.1 Senior Leadership: NNSY C246 uses Community of Practice (CoP) leadership and improvement principles. The CommunityRead MoreReflection On The Field Of Organizational Psychology963 Words   |  4 Pagessuitable for the issue being researched. Even though I learned a lot from this Research Theory course, there are still opportunities for improvement in certain areas. The areas I would like to see improvement is: knowledge of theories in the field of organizational psychology, becoming more fluent in quantitative, qualitative and mixed methods approach, improvement in writing skills, planning and timing just to name a few. According to Banna, knowing theories by researchers who have paved the wayRead MoreOrganizational Performance Measures For School Performance1701 Words   |  7 PagesA. Organizational Performance Measures Our school organization determines key organization performance measures in several ways. Our organization has been in school improvement for the past several years. We have gone through several initiatives and mandates required from the state to make improvements on our benchmark assessments specifically, the end of year assessment that the state uses to evaluate our schools overall performance. Our school organization has implemented a school transformationRead MoreSystems Thinking1469 Words   |  6 PagesSystems Thinking and Organizational Performance Systems Thinking provides a necessary conceptual base and a powerful tool-set for working the most complex issues that confront us as individuals, in teams, or in organization (Systems Thinking Collaborative, 2001, p. 1). Additional, this theory provides ways to view the world as a whole and enables a new level of understanding of why things are as they are. Performance management includes activities to ensure that goals are consistently beingRead MoreManagement, Efficiency And Excellence Of Work Life, And Planned Change847 Words   |  4 Pagesthrough the total necessity for change by assessing the decision-making goals and tactics, setting the decision-making obligation and mission, assessing the external venue and inaugurating policies, objectives and strategies. Implementation of Change Plan Managing and knowledge are two abilities interlinked, not only are they critical to each one, but it is also critical in my every-day life. In my occupancy of marketing the greatest challenging profession that I was challenged with as a supervisorRead MoreOrganizational Change : Tragedy Or Transformation1217 Words   |  5 PagesEngaging Employees in the Change Process Cornelius Cash Grand Canyon University LDR825-Organizational Change: Tragedy or Transformation July 27, 2016 Introduction Leading change management requires establishing a theoretical foundation that supports change initiatives. This document will research the theoretical elements of change and change management models. Addressed will be the following: factors that contributed to the organic evolution of change, methodologies used in formulating

sales Clerk Essay Example For Students

sales Clerk Essay To what extent do you agree with the suggestion that free trade is the basis of increased international well being?. Explain your reasoning. Economic globalization: the integration of national economies into the international economy through trade, foreign direct investment, capital flows, migration, and the spread of technology. [ Globalization, since World War II, is largely the result of planning by politicians to break down borders hampering trade to increase prosperity and interdependence thereby decreasing the chance of future war. Their ork led to the Bretton Woods conference, an agreement by the worlds leading politicians to lay down the framework for international commerce and finance, and the founding of several international institutions intended to oversee the processes of globalization. These institutions include the International Bank for Reconstruction and Development (the World Bank), and the International Monetary Fund. Globalization has been facilitated by advances in technology which have reduced the costs of trade, and trade negotiation rounds, originally under the auspices of the General Agreement on Tariffs and Trade (GATT), which led to a series of agreements to remove restrictions on free trade. Benefits of Free Trade. 1 . The theory of comparative advantage. This explains that by specialising in goods where countries have a lower opportunity cost, there can be an increase in economic welfare for all countries. 2. Reducing Tariff barriers leads to trade creation Trade creation occurs when consumption switches from high cost producers to low cost producers The removal of tariffs leads to lower prices for consumers and an ncrease in consumer surplus Imports will increase The govt will lose tax revenue Domestic firms producing this good will sell less and lose producer surplus However overall there will be an increase in economic welfare The magnitude of this increase depends upon the elasticity of supply and demand. If demand elastic consumers will have a big increase in welfare 3. Increased Exports. As well as benefits for consumers importing goods, firms exporting goods where the I-JK has a comparative advantage will also see a big improvement in economic welfare. Lower tariffs on UK exports will enable a higher quantity of exports boosting UK Jobs and economic growth. 4. Economies of Scale: If countries can specialise in certain goods they can benefit from economies of scale and lower average costs, this is especially true in industries with high fixed costs or that require high levels of investment. The benefits of economies of scale will ultimately lead to lower prices for consumers. 5. Increased Competition. With more trade domestic firms will face more competition from abroad therefore there will be more incentives to cut costs and increase efficiency. It may prevent domestic monopolies from charging too high prices. . Trade is an engine of growth. World trade has increased by an average of 7% since the 1945, causing this to be one of the big contributors to economic growth. 7. Make use of surplus raw materials trade there would be not much benefit in having so much oil. Japan on the other hand has very few raw material without trade it would be very poor. 8. Tariffs may encourage inefficiency If an economy protects its domestic industry by incre asing tariffs industries may not have any incentives to cut costs.

Wednesday, April 22, 2020

Quality in Business Excellence free essay sample

Various authors and individuals have defined quality as per the business alms and objectives, however a deflate explanation of laity Is quite Impossible as the word quality Itself Is an ever changing phenomenon. This report attempts to define quality to its closest meaning, by comparing and contrast two definitions from different authors. It defines and differentiates service quality and product quality and finds out how Sumerian Carlton Tower Hotel, which is the chosen organization for this report, uses the FEES quality model to maintain and enhance quality.The Information used In this report Is collected by reviewing various authors books and Journals In hospitality. Two definitions of Quality in hospitality contexts:- First definition of Quality:- Crosby, (1979) In his book, Quality without tears wrote that quality has to be defined as conformance to requirements. Though brief, Crosby definition places the organization in the position of operating to something other than opinion and experience. We will write a custom essay sample on Quality in Business Excellence or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It means that the best brains and most useful knowledge will be invested in establishing the requirements in the first place. They will not be used In determining what can be done to smooth over the rough places. According to Crosby, Quality Is to be provided In the first Instance Itself and there shouldnt be situations, whereby the end user should find defects and commend changes. For quality to achieve at its finest level there should be intense research done to prevent product deformities.Crosby identifies the conformance requirements that shall be included or addressed in specifications. Second definition of Quality:- According to The Museum of Foreign Literature, Science, and Art by Walsh et al (1833), Hospitality is a quality, whose very existence presupposes a surplus of means in those who exercise it. Reduce the means below par, and the hospitality will cease. Walsh et al measure Quality as wealth or Income, reducing quality while exercising It, ill no doubt, reduce hospitality.For the authors of this Journal, Quality Is a condition or reaching for the highest standard as against being satisfied with the sloppy or fraudulent. Comparing both the definitions of Quality:- The only similarity between both the definitions is that, they have a general understanding that quality can be measured. Both the definitions of respective books and Journal believe in understanding the quality requirements in a product or service, whereby, more the understanding of the customer requirements for quality better is the quality. Contrasting the two definitions of Quality:-Although there isnt much difference between Crosby definition and the other authors of the Journal, as Crosby would like quality to be embedded in the product during its production and the writers in the latter definition would like to describe by measuring the embedded quality during the process of execution. Product Quality According to Leveler, K. (1982), Product Quality refers to the amounts of the unprimed attributed contained in each unit of the priced attribute. Leveler quantifies the elements involved in product quality. He prices each element or attribute in the product.By increasing the number of attributes in the product, the quality will increase and so also the price. Service Quality As per Brow, R. (1982), Service Quality is the degree of excellence at an acceptable price and the control of the variability at the acceptable cost. A major reason for the development of services was the realization that services were in the extreme different from products. We typically think of a service as something that is done for us or to us. Once quality is introduced to it, value based definition takes the idea, one step further. It actually defines quality in terms of cost and price.The difference between the product Quality and Service Quality. As per Schwartz (1992), a product is a transformation of matter and energy into a presumably desirable form, at presumably desirable locations, at presumably desirable times. Economists use the word product to represent the output, or result, of economic activity. Economists break down the overall category of product into two classes. The tangible product, which they call goods and the intangible product, The word product is sometimes used in the quality literature to refer to both goods and services, consistent with the economists definition.For example, Curran and Granary (1980) state that we will frequently use the products as a short generic term to designate both goods (milk, clothes, houses, vehicles) and services ( electrical energy, bus rides, health care, education). When the word service is used to designate a product the same word used in the expression product and service, sometimes refers to either of two different additional meanings. A product is a physical and tangi ble thing. It can be seen and touched. When you buy it, you own it. Basically what you buy is what you get.However a service is a task, provided by one party for another. It is not tangible, it cannot be seen or touched, and you do not own it. As per Pinions and Jennet (2006) products are usually produced and then sold. By contrast, services are often sold first and then produced or performed. Products can be produced and stored as inventory; services cant be stored, and this can create a challenge in anticipating supply and demand. Quality Model Quality models like the FEES, ISO 9000 and OBSESS provide a framework for the implementation of quality management in an organization.As per Have e al (2003) the European foundation for quality management (FEES) del helps organization to establish an appropriate management system to set them on the path of excellence. The model explains gap in performance and helps identify improvements. It is a non-prescriptive framework underpinned by so called fundamental concepts which comprise of result orientation, customer focus, leadership and constancy of purpose, management by processes and facts, people development and involvement, continuous learning, innovation and improvement, partnership development, public responsibility. Pick] Managers in Sumerian Carlton Tower Hotel have fully embedded the FEES Fundamental Concepts of Excellence into their organization making them an integral part of the organizations management systems and the way its people work together. Conclusions Quality is a diverse concept and has been applied to many things. In Hospitality management it is applied to products and services and the process of management itself in total quality management. With hotels and restaurants, we are mostly concerned with product and service quality ensuring that a product and services, whether it is a meal, tour or suite, fulfill an agreed set of criteria.

Tuesday, March 17, 2020

A Critical Analysis Of The Relationship Between Urban Conditions And Street Gangs In The United States, 1950 - 2010 The WritePass Journal

A Critical Analysis Of The Relationship Between Urban Conditions And Street Gangs In The United States, 1950 - 2010 INTRODUCTION A Critical Analysis Of The Relationship Between Urban Conditions And Street Gangs In The United States, 1950 2010 from: guardian.co.uk/world/feedarticle/9796446 Maxson, C.L., Whitlock, M.L., and Klein, M.W. 1998. Vulnerability to street gang membership: Implications for practice. Social Service Review, 72, pp. 70–91. Moffitt, T. 1993. Adolescence-limited and life-course-persistent antisocial behavior: A developmental taxonomy. Psychological Review, 100(4), pp. 674–701. Miller, W.B., 1974. American youth gangs: Past and present. In Current Perspectives on Criminal Behavior. New York, NY: Knopf, pp. 410–420. Miller, W. B., 1958. Lower class culture as generating milieu of gang delinquency. Journal of social issues 14, pp. 5–19. Mincie, J., 1999. Youth and Crime: A Critical Introduction. Sage publications. Schlossman, S., 1995. Delinquent Children: The Juvenile Reform school. In: Morris. N D. Rothman (eds), The Oxford History of the Prison, Spergel, I.A., 1995. The Youth Gang Problem. New York, NY: Oxford University Press. Sullivan, M.L., 1989. Getting Paid: Youth Crime and Work in the Inner City. Ithaca, NY: Cornell University Press. Thornberry, T.P., Krohn, M.D., Lizotte, A.J., and Chard-Wierschem, D. 1993. The role of juvenile gangs in facilitating delinquent behavior. Journal of Research in Crime and Delinquency, 30(1), pp. 55–87. Thrasher, F.M., 1927. The gang: a study of 1,313 gangs in Chicago. Chicago: university of Chicago press. Vigil, J.D. 1988. Barrio Gangs: Street Life and Identity in Southern California. Austin, TX: University of Texas Press. Wilson, W. J., 1987. The Truly Disadvantaged: The Inner City, the Underclass, and Public Policy. Chicago: University of Chicago Press.

Saturday, February 29, 2020

A Familys Woes Shown in Juno and the Paycock

A Family's Woes Shown in 'Juno and the Paycock' Some stories depend more heavily on their environment to advance their plots and themes than others. Such is the case with Juno and the Paycock by Sean OCasey. The play follows the plight of a working class family in Ireland during the civil war that rocked that country in 1922. This divisive political backdrop to the story reflects how the characters are disconnected from one another and dont react as a cohesive unit working toward a single goal. Economic woes play a primary part in the unraveling of the family unit. Another facet of setting is the ritualistic religious convictions of the characters, especially Johnny, in their attempt to escape their dilemmas. The financial quandary of the family, the disunity of the political canvas on which their story is painted and their superstitious religious beliefs all define the setting of the play and the way that their surroundings successfully stifles the happiness of the characters. The Boyle familys struggle to communicate with one another is echoed in the dissension taking place among the Irish people outside their door. The citizens of the country have separated into two opposing camps, the Free Staters and the Diehards. When they should be working toward the common goal of independence from Britain, they are instead pitting brother against brother in a futile and bloody outburst of violence. Likewise, inside the Boyle house-where their situation is such that all members of the family might be expected to be working toward the common goal of self-reliance and financial security-there are a multiplicity of differing individuals at work, often laboring at cross-purposes. Mrs. Boyle toils vigorously to keep the entire familys financial heads above water. Taking advantage of this situation is Mr. Boyle, the father, who would normally be expected to be the breadwinner but is instead a lazy drunk and a despicable role model for his son. That son, Johnny, is meanwhi le held captive by the guilt he feels for having betrayed a fellow political comrade. Meanwhile, the daughter Mary is attempting escape from the realities both inside and outside her home by reading books. The family is detached and alienated from each other, fighting with one another over their values and beliefs just as the citizenry of Ireland are doing outside their tenement. Financial worries can either bring a family together or destroy them completely; in this situation those concerns are accomplishing the latter. At the beginning of the play, it quickly becomes apparent that this is a family in dire financial straits. The mother is the only member currently working since Mary is out on strike from her job. Mr. Boyle is making a habit of drinking and carousing and spending what little money he is able to find. Youd think he was bringin twenty pouns a week the way hes going on. He wore out the Health Insurance long ago, hes afther wearin out the unemployment dole, an, now, hes tryin to wear me out (69), says Mrs. Boyle of her husband. Hes an indolent slob who doesnt care where his money comes from as long as hes not forced to earn it through labor. A supposedly game pair of legs is keeping Mr. Boyle from taking a job, sending the family deeper into a financial spiral. Johnny cant work at all because hes missing an arm and his hip has been shot to pieces . Its quite possible that financial gain played a part in his decision to betray his friend Tancred. The Boyles need a miracle, and it would seem that a miracle comes their way when an unexpected inheritance seems destined for their door. The idea of a great deal of money coming in should bring the family closer together, but even that fails. They are living in more splendor, or at least less squalor, as they begin to decorate their home with better furnishings and flowers all about the place. The squabbling continues, only now its progressed to such topics as whether or not they should buy a gramophone and whether or not they are putting themselves into too much debt before they even get the money due them. Their situation in the second act of the play seems hardly better than it was when we first we met them. Money, even the idea of money, seems to be a wedge between their working together to make a joyful home. Christianity plays a major role in the lives of the Irish people; for the Boyles it becomes more of a frustration than an instrument of deliverance from their worries. The Boyles look to their beliefs in the dogma of the Catholic Church as a way of salvation, but their spiritual beliefs are not enough to save them from their destructive-and notably anti-Christian-tendencies. In the actual physical setting of the play, there is a picture of the Virgin Mary with a votive candle constantly kept burning beneath it. Religious images are dispersed throughout the play. At one point Mrs. Boyle says of her husband that hes constantly singin, no less, when he ought always to be on his knees offerin up a Novena for a job (69). Clearly, she thinks prayer is the answer to the heartbreaking question of why her husband refuses to work. This stifles any opportunity for a change in the situation because it is a simplistic approach to the more complex psychological problem of why Mr. Boyle tends to ru n away from the idea of working for a living. Mary was probably named after the Virgin Mary so its ironic that she violated the tenet of the Catholic Church that argues pre-marital sex is a sin. Mary commits the sin of sleeping with Mr. Bentham and predictably winds up with child and without husband. Both Johnny and her father instantly side with the Church by condemning her for bringing shame upon the family. This is very ironic considering both the moral failure of Johnny in his callous betrayal of Tancred and the moral failure of Mr. Boyle, who takes no active part in making sure his family is safe and secure. Finally, there is unique case of Johnny, who exhibits the most intense religious beliefs of any character in the play. Johnny is a man consumed with a very Catholic sense of guilt. The votive candle burning beneath the portrait of the Virgin Mary becomes more than just another religious ritual done regularly and without much conscious thought. The votive candle becomes high ly symbolic for Johnny. He seems to believe that as long its burning hell not have to answer for his great sin of perfidy. He may be right, for almost the minute that the candle goes out the Irregulars arrive to take Johnny to meet his barbarous fate. His belief in his religion has failed to protect him and his family from the ultimate tragedy. The environment in which the story of the Boyles takes place serves up images of violence, poverty and the hope for salvation from sins through religious practice. All of these are presented as background to the story of a family coming apart at the seems. Their story is a microcosm of the events taking place in the larger world outside their walls; a world that also faces violence, poverty and a religion that is a cause of, rather than a solution to, their troubles. Works Cited OCasey, Sean. Juno and the Paycock. Three Dublin Plays. London: Faber Faber Limited, 1998. 67-148.

Thursday, February 13, 2020

Application of the Cantor Model of Assertive Discipline on Middle Essay

Application of the Cantor Model of Assertive Discipline on Middle School Students - Essay Example The credo upheld by the familiar phrase promotes a sense of authority for the elder to exercise his right over the child. The elder does so with the intention to correct the child of a misdeed and with the purpose of restoring him to a pleasing and proper character. On one hand, it does not permit a loose and passive control of the behavior of the child for no evil deed goes unpunished. On the other hand, it should not, however, get into the verge of total prohibition nor physical abuse for a wrongdoing for the goal is to restore the child. If done beyond appropriate bounds, the child may resent or may develop a sense of fear. A similar philosophy can be applied in the context of classroom management. The Cantor Model, specifically, fosters this idea. The model stresses the importance of assertive discipline. Teachers have to ensure that the class upholds respect for authority and that students may behave as they please but with caution and awareness that they are responsible for the ir actions (Allen, 1996). Body The Cantor Model can be very suitable for Middle School students because in its practice, the students are given the freedom to learn in a fashion they want but they will be made to really think before they act. Being aware that they will be held liable for any inappropriate behavior, they will first have to assess if an action they wish to perform will be beneficial for them or not. This way, critical thinking may be cultivated in them. The age bracket of Middle School generally falls under the start of the adolescent stage. Sixth to eighth graders would fall in this category. It is the stage when the teen wants to explore more, but may have a struggle with his identity. It is also the stage when he may show occasional rudeness to parents, believing they interfere in his independence. Peer groups generally influence his personal style. The teen may also exhibit childish behaviors when stressed. However, it is good to note that at this developmental le vel, the youth becomes more efficient is using speech to express himself, more interested in intellectual pursuits, and is more able to do work may it be physical, intellectual or emotional (Normal Adolescent Development, 2001). Being guided accordingly by the Canter Model, the educator can use several strategies for classroom management for sixth to eighth graders, maintaining proper overall conduct of the class, without being passive nor hostile. Middle School students will be allowed to practice their independence by choosing a learning style that is suitable for them but the teacher ensures that the classroom rules are not bent just to cater to the demands of students. Firstly, the educator may use student engagement strategies to keep students on task. This method recognizes that there is no single formula to get the attention of all the students. Each has his own interests that will get the student working on the task. In application, the teacher may have the class view a film related to the topic being discussed. They shall then make a reflection on it in a way they deem creative but personal. They can express their opinions through their preferred interest—they can make a song, a poem, a story, a drawing, etc. The educator can give a hint of assertiveness in simply setting a strict deadline, or specifications (e.g. story should not be less than ten pages long, or the song should only have a maximum of five minutes